All Categories ​>​ ​Accounts & Billing

Accounts & Billing

Invoice & Billing Notifications

Account Owners are able to review invoice history and manage where invoices are emailed after each payment. It's recommended to have more than one Account Owner so that if one were to leave the compa…

Updated 3 months ago by Michael Sanders

How do I switch between annual and monthly billing?

Your billing term determines the frequency at which you are billed for service. Annual billing is the most affordable option and is 20% off of monthly. Any Account Owner is able to switch between mon…

Updated 1 week ago by Michael Sanders

How do I update my credit card information?

Inevitably, the time will come when you need to make changes to the credit card on file for your DoneDone account. Whether you've just finished a free trial and wish to activate your account or you j…

Updated 2 months ago by Marcie Garcia

How do I redeem a promo code?

Who doesn't love a deal?! From time to time, DoneDone offers special promotions that are redeemable via a promo code. If you're an Account Owner , you can apply a promo code to your account for a spe…

Updated 1 year ago by Michael Sanders

Plans, Pricing and Billing

We believe in pricing that is simple and transparent. We only bill for what you use - no more and no less. If a team member is removed from all active Projects and Mailboxes, they're free! Plans. Don…

Updated 1 year ago by Michael Sanders

Account Roles & Permissions

DoneDone takes a simple approach to roles and permissions. Everyone on your account falls into one of three roles - Account Owner, Admin and Normal. Normal - Normal users are able to work within the…

Updated 3 months ago by Michael Sanders

Powered by HelpDocs

Powered by HelpDocs