Creating a New Mailbox

If you're an Admin or Account Owner you can easily create a new Mailbox at anytime by clicking the New Mailbox button on your dashboard. If this button does not appear on your dashboard, it is because you are only a Normal user. Just ask an Admin or Account Owner to change your Role.

You'll then be asked to name your new Mailbox and choose a workflow. You can select your own Custom Mailbox Workflow or use one of DoneDone's built-in Workflows for Help Desks or Hiring. Click the Create Mailbox button to continue.

Your new Mailbox is now ready! You can continue to Set up your Mailbox or do it later and immediately begin receiving Conversations sent to your generated DoneDone email address.


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