Using Task Description Templates
Do you ever find yourself looking for additional information after a task is logged or struggling to remember what data points should be included in a commonly logged task? We've got a solution! Task…
What are Workflows?
Workflows are a series of statuses your team uses to get work done in DoneDone. They can be as simple or complex as your team requires. It's up to you! You can use the built-in Customer Help Desk wor…
Accounts & Billing
An overview of things related to the management of your account. From billing to account roles and everything in between.
Mailboxes & Conversations
How to create, manage, and gain insights into your customer conversations.